Warranty

  • All Blinds are covered by a TWO-YEAR LIMITED CARRY IN WARRANTY.
  • Vertiblind Manufacturing warrants that all blinds will be free from any defects in material or workmanship for a period of two years from date of purchase, provided that:
  1. such products were properly installed in residential dwellings, and
  2. such products were made or assembled exclusively from Vertiblind Manufacturing materials and components, and
  3. Vertiblind Manufacturing recommendations were followed with regard to limitations and specifications.
  • The obligation of the supplier is limited to the repair or replacement of the blind or components that is found to be defective, at the supplier’s discretion.
  • This warranty does not include any transport, labour, measuring or installation charges.
  • Repairs will be made with like similar parts.
  • Slight warpage, as well as natural variations in colour and grain effect, are normal with a wood product and are not considered defects. In addition, some fading and or discolouration of the finish may occur over time.
  • This warranty does not include any conditions or damages resulting from accidents, alterations, misuse, exposure to the elements, excessive humidity, moisture, exposure to salt air, insects or pets, Acts of God, motorised devises, or failure to follow instructions with respect to measurement, installation, cleaning or maintenance. In addition, this warranty does not cover any condition or damage resulting from removal of the blind and reinstallation in the same or other window.
  • All blinds that have been cut down or altered by Vertiblind Manufacturing or the customer will at the time of alteration lose their warranty.
  • All warranty claims are to be made in writing and must include proof of purchase, original order number and a clear reference to the blind/s on the order. A detailed description of the problem is required. Where the blind is not available for inspection at point of delivery, a photograph must be taken and delivered by email.
  • No verbal warranty claims can be entertained.
  • Resale and or transfer of the product will void this warranty.
  • This warranty is not transferable.

 

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